Terms & Conditions

Welcome to Brodbay. These Terms & Conditions outline the rules and regulations for the use of our website and services. By accessing or purchasing from Brodbay, you agree to these terms.


1. General

  • Brodbay is a brand registered with the UK Intellectual Property Office (IPO).

  • By using our website or making a purchase, you agree to be bound by these Terms & Conditions, our Privacy Policy, and our Return & Refund Policy.

  • We reserve the right to update or modify these Terms at any time without prior notice.


2. Products & Orders

  • All products listed on our website are subject to availability.

  • We take care to ensure product details, images, and prices are accurate. However, minor variations may occur.

  • Once you place an order, you will receive a confirmation email. This does not guarantee acceptance; we reserve the right to refuse or cancel any order due to stock issues, pricing errors, or suspected fraud.


3. Pricing & Payment

  • All prices are displayed in GBP (£) unless otherwise stated.

  • We accept secure online payments through approved payment providers.

  • You must ensure that payment information provided is accurate and belongs to you.


4. Shipping & Delivery

  • We aim to dispatch products promptly after payment is received.

  • Delivery times may vary depending on location and carrier delays.

  • Risk of loss or damage passes to the customer upon delivery.


5. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy.

  • We only accept returns if the product is not damaged or broken. Proof of item condition before dispatch is provided with images.


6. Intellectual Property

  • All content, trademarks, designs, and logos displayed on this website are the property of Brodbay.

  • You may not reproduce, distribute, or use our materials for commercial purposes without written permission.


7. Limitation of Liability

  • Brodbay is not liable for indirect, incidental, or consequential damages arising from product use or website access.

  • Products are sold “as described,” and customers are responsible for ensuring suitability before purchase.


8. Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


9. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
📧 support@brodbay.com