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Frequently Asked Questions
What types of products do you sell?
We offer a wide range of pet supplies and home & kitchen essentials, including everyday household items, pet care accessories, storage solutions, cleaning products, and practical tools designed for daily use.
Are your pet products safe to use?
Yes. All our pet products are carefully sourced and selected to meet quality and safety standards. We aim to provide items that are safe, durable, and suitable for everyday use with pets.
Are your home & kitchen products suitable for daily use?
Absolutely. Our home and kitchen products are designed for regular household use, focusing on functionality, durability, and ease of maintenance.
Do you deliver across the UK?
Yes, we deliver nationwide across the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
What delivery options are available?
We offer multiple delivery options including:
1-Day Express Delivery
3-Day Standard Delivery
Pickup & Drop-Off at selected courier locations (such as Evri Parcel Shops)
How can I track my order?
Once your order is dispatched, you’ll receive a tracking link by email or SMS, allowing you to follow your parcel in real time.
Is my payment information secure?
Yes. All transactions on brodbay.co.uk are protected using secure encryption and trusted payment gateways.